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The Mitsubishi Pajero Owners ClubŪ The Mitsubishi Pajero, Shogun, Montero, Challenger, Raider and EVO 4x4 Owner's Club
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samerra Newbie
Age: 73 Zodiac: Joined: 31 Oct 2011 Posts: 1 Location: newtownabbey
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Posted: Mon Oct 31, 2011 16:25 Post subject: recall nightmare |
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Hi
I purchased a 2.8 mitsubishi Challenger 1998 jap import (mint condition) inside and out. I left it into mitsubishi motors to have a Pitman arm replaced on recall, plus they said the brake pipes where 5ml out....thought it was going to be no problem BUT! when I collected it (late afternoon) I noticed windows covered in splashes, I put wipers on and drove to pick up husband then steering started shaking and crunching noise coming from front every time I turned then when I got out my whole car was covered in this white wash including my lovely alloys. I took it back next day they all came out to look at it stated OH! MY GOD THAT SHOULD NOT HAVE BEEN LEFT ON !! used excuses like oh! can't get the staff they then took it in and replaced the pitman arm AGAIN with the right one this time saying oh sorry but we put a 2.5 in instead of a 2.8 but its alright now plus we didn't bother with the pipes as they will do ok, we can't wash it until Monday and to say sorry we will throw in a, FULL VALET!! for we are to busy now... c u then.
I left it in on the Monday, they took three and half hours. It looked great ( they had polished it for sure) then he showed me the valet they did, he stood covering the doors, when I looked in I could see the valet consisted of mats being hoovered (the crisps I ate that morning where still there etc;) I thought, If thats a valet you can keep it :!:
Whilst driving home I noticed scratches on the plastics infront of gear knob, I got out and noticed all the doors had scratches on them and the passengers middle side peice !! :oops: I took it back to them and asked them to explain why they had wrecked my motor I HAD NOT ASKED THEM TO WASH IT NOR SCRATCH IT ! and I now had found out it was DE-GREASER they had left on my motor for FIVE DAYS it had lifted the logo right out of my new wiper blades and once it rained the white marks have come back and cannot be polisbut if you where hed out . the laquer is lifted off my good alloys etc; They refused to let me speak to Manager/Director in Head Office UK and the so-called manager of my branch came back from holiday put his hand up to my face and laughed saying PROVE IT ! the Director of the Donnelly group came out eventually said he would ....Wait for it .... replace the exterior rubbers and try to get someone to repair the indoor plastics plus ..if you where to stand well back ....Sure it still looks in great nick! ignored the Alloys and left !!! :?: he now has changed his mind stating that they cannot get anyone to do a cheap job to repair my doors so... they won't bother :?: :?: :?: as for the rubbers outside ..he will give them to me to put them on myself :!: SHOULD I TAKE THEM TO COURT :?: or have you any advise of where I can go ... I've sent info of to H.Q, in Europe who sent to back them instead of dealing with it :roll: |
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